Underfloor Heating UK - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.999% Positive (501 reviews)

Ratings based on data collected by third party reviewing platform.

5		89%
4		9%
3		0%
2		0%
1		1%

Latest Underfloor Heating UK customer service reviews

Excellent

Mr H C Mangan, Dublin
22 March 2017 12:39

'I would recommend both the product and Underfloor Heating's service'

The article, a DEVIregTOUCH underfloor heating thermostat arrived in very short time, perfectly packed. It was to replace a Devireg 535 thermostat. I installed it with no difficulty whatever and it is now running perfectly.

Thank you very much for your great review of our service and our packaging which ensures that no damage occurs whilst in transit.

Excellent

Trusted Customer
20 March 2017 14:05

'Excellent in every way'

Superb customer service, fast delivery and excellent prices. Just the job!

Thank you very much for your review.

We pride ourselves on our fantastic advice and customer service, so feedback such as yours, is really great to hear.

DEVIreg Touch Thermostat - Pure White

Very good product. Replaces old and unreliable one.

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Excellent

Trusted Customer
19 March 2017 09:30

'Quick delivery'

All Good

That is great to hear, thank you for your fantastic feedback.

Good

Trusted Customer
15 March 2017 07:32

'Competitive price and delivery was on time. Knowledgeable and polite techni...'

Competitive price and delivery was on time. Knowledgeable and polite technical assistance.

Our customer service is very important to us, so thank you for your great feedback.

DEVIreg Touch Thermostat - Pure White

Stylish and very easy to use

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Good

Trusted Customer
14 March 2017 07:13

'Goede service van Underfloor Heating UK'

Easy and accurate

Thank you very much for taking the time to review our service and your new DEVIreg Smart programmable thermostat.

DEVIreg Smart Electric Programmable Thermostat - Polar White

Swift service and easy delivery

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Excellent

Sarah Bailey
13 March 2017 07:18

'Excellent service by Underfloor Heating UK'

Really helpful. Great follow up. Very fast service.

Thank you for leaving great feedback and rating both our service and your new DEVIcomfort Underfloor heating mat and accessories as excellent.

DEVIcomfort 100w/m2 DTIR-100 0.5m2 50W Underfloor Heating Mat

The product is exactly what I wanted.

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Excellent

Trusted Customer
7 March 2017 10:24

'Knowledgeable, quick & efficient'

Quick & efficient

Thank you for your great review.

Demista 230V Heated Mirror Demister Pad 1040mm x 524mm

Keeps steam off the mirror

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Excellent

martin lamb
6 March 2017 07:55

'I think the people on your technical help desk are first class. Polite, fri...'

I think the people on your technical help desk are first class. Polite, friendly, easy to get hold of, and really know their stuff. Thank you!

Thank you very much for your really fantastic review, we appreciate your wonderful comments about our service and technical help team.

Excellent

Sue Trussler
5 March 2017 16:55

'Excellent service by Underfloor Heating UK'

Fast delivery, product as described, just fitted.So far so good.

That is really great, thank you for leaving such great feedback.

Excellent

Robert Lazarus
2 March 2017 16:44

'Even though the website is not as user friendly as you would like, the afte...'

Even though the website is not as user friendly as you would like, the aftersales were excellent,

Thank you very much for your feedback.

I am very sorry that you did not find our website easy to use. We generally receive great feedback about our websites ease of use. If you ever struggle with using our website at all, please just call us on 01473 559087 and we will be very happy to help you.

I am very pleased however, that our after sales received a 5 star rating from you.

DEVIreg Touch Thermostat - Pure White

Easy to use, simple to install works well on prefixed program

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