Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 89% | |
| 4 | 9% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
gary sandham
18 November 2024 12:20
'Quick and efficient'
hassle free , quick and efficient service
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
hassle free , quick delivery
Ian Smith, Rural cottage
17 November 2024 14:06
I have not had any service from Underfloor Heating yet, other than the supply of the Devi mats which was very quick.
Thank you for leaving a service review. We appreciate your comments.
Costas Joannides, Potters Bar
14 November 2024 18:08
Very good
Thank you for the 5 star rating.
DEVIreg Touch Thermostat - Pure White
Great service
Trusted Customer
14 November 2024 12:18
'On the ball'
Service was very good .
Thank you for your positive comments about our service.
S.Carter, South Derbyshire
5 November 2024 08:06
'Good service'
Good service and product arrive safe so all good ?
Thank you for your positive feedback. We appreciate your business with us.
DEVIreg Touch Thermostat - Pure White
Hi, was an easy transaction to buy it. Easy to swap out my old Devi 550 and replace with this newer version and it works effortlessly, simple to see and the touch screen is a lot better, I can make use of the heating now 😀
We're happy to hear the new DEVI Touch is working well as a replacement for your old DEVI 550. Thank you for sharing.
Trusted Customer
31 October 2024 16:23
Good, fast and item arrived on time
Trusted Customer
25 October 2024 08:44
'Good value.'
Have t got them yet. So I can’t rate them but I’m sure it will be fine.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Trusted Customer
23 October 2024 07:57
very good delivery service
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
DEVIreg 132 Floor & Air Sensing Manual Thermostat
very pleased with purchase
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to element Shop.
Trusted Customer
18 October 2024 08:39
'Easy experience,'
Fast delivery, easy web site, all straight forward
On behalf of all of us at element Shop, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
I bought the same previous thermostat 15 years ago TH1 32F and the only reason to change is the back up battery has stopped holding its charge. Easy install, Simple, and the main front can be unclipped so that you can programme it .So overall a very good product. No issues.
It is great to hear the Aube TH232 is a suitable replacement for your previous thermostat. Thank you for choosing element Shop.
Trusted Customer
9 October 2024 12:24
'Highly recommended'
Great service, ordered the DEVIreg Touch in the afternoon and it was delivered the following morning.
Thank you for your positive feedback. We appreciate your business with us.
DEVIreg Touch Thermostat - Pure White
Bought the DEVIreg Touch to replace an older 550. Although the old controller appeared to be working, the floor was not heating up.
It was easy to swap the old for the new, the black plates are identical sizes / fixings, you just have be aware the connections are in a different sequence.
Really pleased with the service from Underfloor Heating UK, I ordered in the afternoon and it was delivered the following morning.
The new controller is much easier to initialise and to program, so highly recommended.
It's great to hear the DEVIreg Touch is a suitable replacement for your system. Thanks so much for sharing your experience with us. We hope to see you again soon.