Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 89% | |
4 | 9% | |
3 | 1% | |
2 | 0% | |
1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
10 February 2018 11:15
Très bon service, garantie du produit en cas de défaut par nouvel envoi.
Respectent leur délai.
Harmoni 50 Touchscreen Programmable Thermostat
Suite à un défaut du premier j'ai reçu un second qui fonctionne très bien
Kathleen Chenery
10 December 2017 23:21
'Efficient service. Good product'
The thermostats were dispatched efficiently and are working perfectly.
Aube TH131 Floor Sensing Manual Thermostat
Now installed and working efficiently
Trusted Customer
6 December 2017 06:39
'Unreliable contractor'
No showed 3 times. Did not call with explanation or to reschedule.
Work was resonable when finally done although replacement parts were extremely over priced.
Technician polite and seemed to know what he was doing.
Generally an unreliable contractor. Will not be using you again.
Trusted Customer
4 December 2017 06:37
Very helpful telephone call to you that sorted out all my problems.
DEVIreg Touch Thermostat - Pure White
Perfect for what I needed. Easy to set up and use.
Trusted Customer
3 December 2017 20:20
Quick delivery, helpful on the phone regarding enquiries and information.
Bernard Jarvis
3 December 2017 14:30
Good advice on phone and came when
you said it would
DEVIreg Touch Thermostat - Pure White
Better than the old version
Trusted Customer
26 November 2017 09:03
First class advice & service.
DEVIreg 130 Floor Sensing Manual Thermostat
No problems from installation
Trusted Customer
22 November 2017 09:02
Very good service. The items I ordered arrived very promptly and when I realised I had to change one item this was handled very efficiently.
If I had any criticism it was the size of boxes and plastic used to send my mirror demistas. Flat packs would be more preferable
Demista Heated Mirror Pads, 265mm x 274mm, 230V
As expected, I did not know it was possible to get these but when I found out they are an unexpected bonus to our building project
Roy Lockwood
22 November 2017 08:50
'The service was good quick and efficient'
Your service was very good you’ve always got the parts I need to stop the staff seem friendly and kind and everything is done quickly and efficiently
DEVIreg 132 Floor & Air Sensing Manual Thermostat
The parts to supply a nicely packaged so they cannot be damaged and from experience I have never ever had a problem with one of the new parts that are purchased
James Henderson
21 November 2017 16:41
Service was second to none. Helped me every way possible
DEVIcomfort 100W/m² DTIR-100 3.0m² 300W Underfloor Heating Mat
Service was second to none. Helped me every way possible