Underfloor Heating UK - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.998% Positive (520 reviews)

Ratings based on data collected by third party reviewing platform.

5		89%
4		9%
3		1%
2		0%
1		1%

Latest Underfloor Heating UK customer service reviews

Good

Roger Best
6 May 2018 20:40

'Service excellent!'

Ordered on the phone, had good advice and service. Not yet installed, but all looks good to me.

Brilliant, thank you very much for the great review of our advice and service.

Excellent

Matthew Game
30 April 2018 14:42

'Good company to do business with'

Great service from first phone call to receiving product. Customer sales team very good knowledge of products , delivery service very good also.

Brilliant, thank you very much for your really fantastic 5 star review of our service.

Elements eStat763 7 Day Programmable Thermostat Switchable Sensing

Floor stat does what it is required to do, programming options a little awkward, could be more user friendly.

View product

Excellent

Trusted Customer
18 April 2018 08:51

'Great Underfloor Electric products'

Prompt delivery, excellent product.

Absolutely fantastic to hear, thank you for the great review.

Harmoni SmartMat 200w/m² 3.0m² 600w Underfloor Heating Mat

Sticky mats, easy to install

View product

Excellent

Michael Savage
12 April 2018 19:40

Very helpful, knowledgeable staff. Excellent value. Very fast delivery.

Brilliant, thank you very much for the fantastic comments of our service.

Please do not hesitate to contact us if you need any further assistance.

Excellent

Trusted Customer
9 April 2018 15:05

A quick and efficient service could not have been better with a competitive price

Thank you very much for the fantastic review, we appreciate you taking the time to give us your really great feedback.

Excellent

Alan House
26 March 2018 07:45

The web site is easy to understand, and they delivered on time. The parcel was left where I asked it to be left

Perfect, thank you for taking the time to leave us such great feedback.

DEVIcomfort 100W/m² DTIR-100 3.0m² 300W Underfloor Heating Kit

I’ve always used Devi, as I think it’s the best on the market

View product

Excellent

Trusted Customer
19 March 2018 16:40

'Good service'

Very happy with website, value and fast delivery time.

Brilliant, thank you very much for the fantastic feedback of our service.

Excellent

David Stead
19 March 2018 16:22

They had a informative ,easy to use website and delivery time was excellent.

Thank you very much for the great review.

Our free next day delivery is a fantastic service that we are able to offer our customers.

DEVIreg 530 Floor Sensing Manual Thermostat

Just what I expected it to be.

View product

Excellent

andrew keeler
19 March 2018 10:23

'QUICK AND EFFICIENT'

VERY QUICK AND EFFICIENT SERVICE WILL USE AGAIN

That is brilliant to hear, thank you for the fantastic feedback and we very much look forward to hearing from you again.

DEVIreg Touch Thermostat - Pure White

CONTROLLER VERY GOOD AND GOOD PRICE

View product

Excellent

Trusted Customer
19 March 2018 09:55

Helpful

Thank you very much for your great 5 star review.