Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 90% | |
4 | 9% | |
3 | 1% | |
2 | 0% | |
1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
21 September 2015 09:07
'Clear website with simple ordering process. Speedy packing and delivery notifications. Polite follow up call…'
Clear website with simple ordering process. Speedy packing and delivery notifications. Polite follow up call to ensure all OK.
Thank you very much for your great feedback. We appreciate you taking the time to review us.
Customer Service Manager
Trusted Customer
20 September 2015 16:54
'Fantastic service and delivered bang on time'
Fantastic service and delivered bang on time
That's really great to hear, thank you for taking the time to write such fantastic comments.
Customer Service Manager
DEVIreg Touch Programmable Thermostat (Pure Black)

Really good and simple to use
DEVIcomfort 100W/m² DTIR-100 1.5m² 150W Underfloor Heating Mat

Very good product
Trusted Customer
18 September 2015 02:29
'Good'
good
Thank you for rating us as excellent, your review is very much appreciated.
Customer Service Manager
DEVIreg Touch Thermostat - Pure White

Superspray Adhesive for Matting (500ml)

Single Sided Utility Duct Tape (50m)

DEVIcomfort 150W/m² DTIR-150 7.0m² 1050W Underfloor Heating Mat

7.0sqm DEVImat Kit For Concrete Base Floors

Trusted Customer
14 September 2015 08:15
'All very good, works extremely well'
All very good, works extremely well
We are pleased that you are happy with your new underfloor heating. If you need any future assistance please contact us on 01473 559087.
Hannah Boother
Customer Service Manager
3.0sqm DEVImat Kit For Concrete Base Floors

DEVIreg Touch Thermostat - Pure White

Superspray Adhesive for Matting (500ml)

Single Sided Utility Duct Tape (50m)

DEVIcomfort 150W/m² DTIR-150 3.0m² 450W Underfloor Heating Mat

Trusted Customer
11 September 2015 00:22
'Yes a very good and prompt service'
Yes a very good and prompt service
Thank you for writing your review.
If you require any help or assistance in the future, please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
DEVI Spare Floor Sensor/Probe Cable 3m

Exactly what I ordered
Trusted Customer
7 September 2015 14:09
'My service feedback with Underfloor Heating UK'
Very fast efficient service.
DEVIreg 130 Floor Sensing Manual Thermostat

Trusted Customer
3 September 2015 08:10
'My service feedback with Underfloor Heating UK'
Great service and excellent speedy delivery
DEVIreg Touch Programmable Thermostat (Pure Black)

Trusted Customer
29 August 2015 19:58
'Delivery was on tiime , good price ,good product. Will use them again'
Delivery was on tiime , good price ,good product. Will use them again
Fantastic, thank you for your review of the DEVIreg 550 programmable thermostat.
Customer Service Manager
DEVIreg 550 Programmable Thermostat (White)

Trusted Customer
26 August 2015 06:18
'Prompt and efficient service plus a courtesy call after the product was received to see…'
Prompt and efficient service plus a courtesy call after the product was received to see if any questions.
The DEVIreg Touch programmable thermostat is a fantastic product, thank you for your comments.
Customer Service Manager
DEVIreg Touch Thermostat - Pure White

Have not needed to use the product as yet but hopefully it will be easy to use and efficient.
Trusted Customer
23 August 2015 08:29
'The stat came amazingly quickly well packed and correct. The whole experience was very good'
The stat came amazingly quickly well packed and correct.
The whole experience was very good
Fantastic, we are really pleased that everything went smoothly!
Customer Service Manager