Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 90% | |
4 | 9% | |
3 | 1% | |
2 | 0% | |
1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
22 August 2015 23:29
'Delivered next day at midday for free, first rate service, thank you.'
delivered next day at midday for free, first rate service, thank you.
Thank you very much for your review. Our free next day delivery is very popular for its reliability and efficiency.
Customer Service Manager
DEVIcomfort 100w/m² DTIR-100 5.0m² 500W Underfloor Heating Mat

DEVIreg 550 Programmable Thermostat (White)

Trusted Customer
22 August 2015 08:16
'Good price quick delivery , a phone call to check order was received , and…'
Good price quick delivery , a phone call to check order was received , and good technical support on phone when needed .
Thank you for your fantastic comments and for reviewing us as excellent. If you require any further assistance, please do not hesitate to contact us on 01473 276686.
Customer Service Manager
Trusted Customer
21 August 2015 13:58
'Quick despatch and very good response to a setup query'
Quick despatch and very good response to a setup query
Fantastic, thank you for reviewing the DEVIreg Touch. It certainly is the perfect upgrade from the DEVIreg 550.
Customer Service Manager
DEVIreg Touch Thermostat - Pure White

Tons easier to use than the devi550
Trusted Customer
17 August 2015 13:10
'Fast, efficient service. Will use again if the need arises'
Fast, efficient service. Will use again if the need arises
That's great! Thank you for your feedback.
Customer Service Manager
Trusted Customer
15 August 2015 09:38
'Excellent quick dispatch and delivery'
Excellent quick dispatch and delivery
Thank you for your great feedback.
Customer Service Manager
DEVIreg 550 Programmable Thermostat (White)

Trusted Customer
15 August 2015 09:31
'Very pleased'
Very pleased
Thank you for taking the time to review us as excellent, it is very much appreciated.
Customer Service Manager
Trusted Customer
14 August 2015 22:44
'Delivery great . fully traceable'
delivery great . fully traceable
Great comments, thank you very much for taking the time to review the DEVIreg Touch Programmable thermostat.
Customer Service Manager
Trusted Customer
7 August 2015 08:42
'Web site is very friendly and response to order was very good.'
Web site is very friendly and response to order was very good.
Thank you for reviewing the DEVIreg 550 programmable thermostat, it is a great thermostat.
Customer Service Manager
DEVIreg 550 Programmable Thermostat (White)

Product was new as advertised and arrived in good order.
Trusted Customer
3 August 2015 09:16
'Quick and best value'
Quick and best value
Thank you for your great feedback, we appreciate you taking the time to review the DEVIreg Touch Programmable Thermostat.
Customer Service Manager
DEVIreg Touch Programmable Thermostat (Pure Black)

survived our electrician driving off with it on his van's bonnet and ending up on an A road for an hour - still worked perfectly!
Trusted Customer
2 August 2015 09:02
'Was able to order quick and easy. Also received a email to say when my…'
Was able to order quick and easy. Also received a email to say when my item's would be delivered, with a one hour time slot. After receiving my items I then had a call from underfloor heating UK. They asked if i was happy with my order and if I had any question regarding the underfloor heating.
Thank you very much for taking the time to review us, it is appreciated greatly.
Customer Service Manager