Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 89% | |
4 | 9% | |
3 | 1% | |
2 | 0% | |
1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
13 June 2015 05:22
'Luxury heating at a luxury running cost'
Luxury heating at a luxury running cost
Thank you for your review.
We are pleased that you are satisfied with your new DEVIreg Touch thermostat. If you need any future assistance, please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
Trusted Customer
12 June 2015 18:46
'Delivery was on time.'
Delivery was on time.
Thank you for your feedback. Our Free next day delivery is very a popular and reliable part of our service.
Customer Service Manager
Trusted Customer
12 June 2015 17:39
'As always prompt service and a great product'
As always prompt service and a great product
Thank you for fantastic feedback, we appreciate you taking the time to do this.
If you need any advice or assistance with setting up your radiator, please call us on 01473 559087.
Customer Service Manager
9.0sqm DEVImat Kit For Concrete Base Floors
As always prompt service and a great product
DEVIcomfort 150W/m² DTIR-150 9.0m² 1350W Underfloor Heating Mat
As always prompt service and a great product
Single Sided Utility Duct Tape (50m)
As always prompt service and a great product
Superspray Adhesive for Matting (500ml)
As always prompt service and a great product
DEVIreg Touch Thermostat - Pure White
As always prompt service and a great product
ePanel Thermal Substrate Insulation Board 6mm
As always prompt service and a great product
Delta Board Jointing Tape for Thermal Substrate Insulation Boards
As always prompt service and a great product
Trusted Customer
12 June 2015 17:37
'Gave excellent advice on changing an old heating control unit and how to install unit…'
Gave excellent advice on changing an old heating control unit and how to install unit purchased.
I'm so glad that we were able to help you choose the perfect replacement for your old heating control and the DEVIreg Touch Programmable Thermostat is a fantastic choice.
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Very easy to setup and to quickly change settings - exactly what I wanted to replace old unit which was very difficult to use.
Trusted Customer
12 June 2015 17:28
'Fast delivery and good price.'
Fast delivery and good price.
The DEVIreg 550 is a great value for money programmable thermostat, thank you for the review.
Customer Service Manager
DEVIreg 550 Programmable Thermostat (White)
Easy programming, nice design.
Trusted Customer
12 June 2015 17:01
'Very efficient'
Very efficient
Thank you for your feedback.
Customer Service Manager
5.0sqm DEVImat Kit For Timber Base Floors
DEVIcomfort 100w/m² DTIR-100 5.0m² 500W Underfloor Heating Mat
Single Sided Utility Duct Tape (50m)
Superspray Adhesive for Matting (500ml)
DEVIreg Touch Thermostat - Pure White
Trusted Customer
12 June 2015 17:00
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We appreciate your feedback.
If you need any further assistance in the future, please contact us on 01473 559087.
Hannah Boother
Customer Service Manager
DEVIreg 130 Floor Sensing Manual Thermostat
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Trusted Customer
12 June 2015 16:46
'Good website . Good communication'
Good website . Good communication
We appreciate your feedback, thank you.
Hannah Boother
Customer Service Manager
DEVIreg 550 Programmable Thermostat (White)
Trusted Customer
12 June 2015 16:40
'The person I spoke to was very helpful and responsive.'
The person I spoke to was very helpful and responsive.
Thank you for your review. I'm glad that we were able to help you sort everything out and that you are pleased with your new DEVIreg Touch Programmable Thermostat.
Customer Service Manager