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Underfloor Heating UK - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (520 reviews)

Ratings based on data collected by third party reviewing platform.

5
89%
4
9%
3
1%
2
0%
1
1%

Latest Underfloor Heating UK customer service reviews

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Page 8 of 52
Good

Trusted Customer
24 May 2022 08:04

Delivered on time no hassle.

We can’t thank you enough for the kind words about our products and services. Your review means a lot to us.

It looks like what I ordered but have not used it yet.

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Excellent

Mike pomeroy, Braintree
21 April 2022 07:54

'Excellent service, delivery and price.'

Delivered next day, could not be be better service. Able to talk to a friendly human as well. Excellent.

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Excellent

Trusted Customer
14 April 2022 08:21

'Excellent customer support'

I ordered some underfloor heating controllers, but needed some phone advice first, they were very helpful, so I ordered the devices online. easy process, prompt acknowledgement email, very prompt dispatch of goods, havent used them yet, but very good service

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!

Excellent

Trusted Customer
8 April 2022 08:16

'A+'

Good value and speedy delivery! What more do you need?

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Competitive prices and selection/stock

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Excellent

Trusted Customer
5 April 2022 09:37

'Top service.'

Great service, fast delivery, very helpful. I've used these guys a few times and would thoroughly recommend them.

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!

Easy to mix and does the job.

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Excellent

Michele Aspinall
2 April 2022 21:05

'Excellent product!'

The product was exactly what I was looking for and was competitively priced. It was well described and straightforward to order. It was delivered promptly

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

It is an excellent product which we have now had installed and we are delighted at how simple it is to operate.

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Excellent

Trusted Customer
15 March 2022 06:28

Efficient, sensibly priced, friendly.

Thank you for submitting your honest review on our company. We appreciate you taking the time to leave 5 stars.

Excellent

Chloe Walker
11 March 2022 11:32

'Swift service and really helpful.'

Really helpful service. Really accommodating when I couldn't be in all day for the delivery and called me back straight away when I had a couple of queries. Delivered much quicker than other guys could offer. Would definitely recommend.

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop. We look forward to serving you for many years to come!

Seems to be doing a good job.

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Not used a primer before but it painted on easily enough and seems to be doing the job.

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Excellent

JohnS
10 March 2022 10:38

'A Good Shopping Experience'

Ordering and delivery was smooth and trouble free. Tracking worked well and was most helpful. The programmable thermostat for underfloor heating was as advertised.

Fantastic to hear, thank you very much for the really great review and for
sharing your experience with us

An updated replacement controller for existing system slotted easilty into the existing base plate. Operating with no problems.[

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Excellent

Trusted Customer
10 March 2022 08:29

Very good communications & prompt delivery

We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.