Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 89% | |
4 | 9% | |
3 | 0% | |
2 | 0% | |
1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
1 February 2022 07:34
Fantastic service from sale to delivery.
Will definitely use again.
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
![Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF](/Cache/Images/Aube-TH232-face-50x50.jpg)
Fantastic service from sale to delivery.
Will definitely use this company another time.
Nick Taylor
25 January 2022 08:59
Just good service
Thank you so much for taking the time to leave us a 5-star review.
Aube TH131 Floor Sensing Manual Thermostat
![Aube TH131 Floor Sensing Manual Thermostat](/Cache/Images/Aube-TH131-face-50x50.jpg)
Replaced the original perfectly
Trusted Customer
18 January 2022 07:46
good comunication quick delivery
Fantastic to hear, thank you very much for the really great review.
DEVIreg Touch Thermostat - Pure White
![DEVIreg Touch Thermostat - Pure White](/Cache/Images/140F1064-1-50x50.jpg)
great product easy to use
Diane McCormack, Whyteleafe
15 January 2022 09:14
'Excellent service , prompt delivery and really helpful technical advice'
Thus seems to be a really good product and it's working well. Good price, very prompt delivery and helpful technical advice
Thank you for the positive review. We are glad to hear our technical team was able to help you in finding the right product.
DEVIreg Touch Thermostat - Pure White
![DEVIreg Touch Thermostat - Pure White](/Cache/Images/140F1064-1-50x50.jpg)
Pleased with its performance
Trevor Spiller
14 January 2022 07:18
Good price and prompt delivery
hazel brown
13 January 2022 12:48
The instructions were very difficult to follow. Took 5 goes to connect the wires to the main box.
Thank you so much for taking the time to leave us a rating.
I am sorry to hear you found this item difficult to set up, if you require any further assistance please contact our technical team who would be happy to help!
Trusted Customer
31 December 2021 10:29
I talked to their technical department who advised or recommended a type of programmable thermostatic unit to control my underfloor heating. I purchased and fitted the unit and it is working perfectly!
Thank you for the positive review. We are glad to hear our Technical team was able to help you in finding the right product.
Your review means a lot to us and lets us know we’re on the right track.
DEVIreg Touch Thermostat - Pure White
![DEVIreg Touch Thermostat - Pure White](/Cache/Images/140F1064-1-50x50.jpg)
Easy to fit and programme, it replaced an older unit that went 'haywire'.
Chris Le Lacheur
31 December 2021 08:32
'Underfloor Hesting UK.'
Very good service, easy site to negotiate. I will definitely use this company again.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
![Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF](/Cache/Images/Aube-TH232-face-50x50.jpg)
I’ve used these Aube TH232 Thermostats for quite a few years now and I love the product. Easy to use and are a good design.
Trusted Customer
31 December 2021 08:06
First Class Service & Delivery.Well Packaged
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
![Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF](/Cache/Images/Aube-TH232-face-50x50.jpg)
Excellent Price &First Class Product
Trusted Customer
20 December 2021 08:23
Delivered quickly
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.