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Underfloor Heating UK - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (529 reviews)

Ratings based on data collected by third party reviewing platform.

5
89%
4
9%
3
1%
2
0%
1
1%

Latest Underfloor Heating UK customer service reviews

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Average

Trusted Customer
20 December 2024 08:13

'Review'

Problems with delivery but otherwise ok

Replacing one which should have lasted longer. Does what it should.

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Excellent

Trusted Customer
12 December 2024 12:59

'Best ufh'

It's super professional.
It's fast delivered.

Excellent

Trusted Customer
12 December 2024 08:59

Quick delivery, no issues at all.

Excellent

Trusted Customer
10 December 2024 13:00

'Great service and price'

Really good as usual

Always great products and when needed great staff

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Excellent

Peter Garratt
7 December 2024 09:23

'Th232 controller . Excellent'

Very efficient. Delivered very promptly. Good communication .

Excellent service and product. Easy replacement of floor controller. Very useful feature of added backlight. Dual floor or air or both temperature control.

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Excellent

William Hastings, Hamilton
5 December 2024 12:48

'Excellent service'

Absolutely fantastic only ordered the other day and it was delivered this morning and this product was very reasonable priced very happy and will definitely order again if needed.

I ordered this item a few days ago and it was delivered this morning i bought the item to replace the old one that’s worked for 18 years but stopped working this is the direct replacement for my old one and has a handy back light I’ve just fitted it and it’s heating the floor so fingers crossed it works and lasts another 18 years overall I’m very pleased with the service and would have no hesitation in purchasing items from these guys again 😊.

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Excellent

John Stalski
28 November 2024 23:44

exellent

Excellent

Brenda Regan, East Lothian
28 November 2024 07:32

'Great company to order from'

Underfloor heating is a great company to buy from. They keep you updated how your delivery is progressing and their website is easy to navigate. Very very competitive on prices I fact I was £15 pound cheaper going with them. This is my second time using them and I will be using them agin

I have bought 2 of these thermostats for my under floor heating. So easy to use from setting the day and time to setting a heating schedule.you can easily control the temperature and the preset temperatures on the programmes themselves is ideal. Floor is still warm even on the economy setting

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Excellent

Trusted Customer
26 November 2024 07:58

'Quick and efficient vetry helpful'

easy and efficeint

Excellent

gary sandham
18 November 2024 12:20

'Quick and efficient'

hassle free , quick and efficient service

hassle free , quick delivery

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