Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 90% | |
| 4 | 9% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Patrick Sandberg
26 March 2025 13:02
very quick
The team here at Underfloor Heating UK is thrilled to receive such a great rating, thank you.
DEVIreg Touch Thermostat - Pure White
so quick!!
The team here at Underfloor Heating UK is thrilled to receive such a great rating, thank you.
Trusted Customer
22 March 2025 02:25
'Thermostat'
Got the thermostat via post
Changed form old thermostat to new touch screen. Works well.
Good service.
Thank you so much for your positive rating for your recent purchase from Underfloor Heating UK.
DEVIreg Touch Thermostat - Pure White
Trusted Customer
17 March 2025 04:59
Great service following day delivery spot on timing will definitely use this company again.
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
Trusted Customer
14 March 2025 17:53
'TH232 Underfloor Heating Thermostat.'
Ordered online with full transparent transaction, all communication great. Thanks.
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Bought to replace the TH132, straight forward replacement and now got extra features F/AF/A. Great value and speedy trackable delivery. Thanks.
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Trusted Customer
5 March 2025 16:28
'Very efficient'
Easy to order item, quick delivery which was on agreed date.
Would use again.
Thanks so much for sharing your experience with us. We hope to see you again soon.
Trusted Customer
5 March 2025 12:19
'Great company'
Good communication etc Quickly dispatched Easy to navigate website. Highly Recommend
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
DEVIreg Touch Thermostat - Pure White
Excellent So easy to set up and use. Highly recommend
It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!
Trusted Customer
25 February 2025 17:48
'Top advice'
Really helpful answering pre-purchase questions
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
Trusted Customer
20 February 2025 18:57
'Excellent customer service'
William responded to all of my questions promptly and was helpful in arranging my shipment out of the country.
Thank you so much for taking the time to share your experience with element Shop. We take pride in knowing our customers are happy with their ordering experience.
Gavin Cheal, Colchester
15 February 2025 17:10
'Credit to Underfloor Heating UK'
I ordered and the purchase was with me the next day. What more can I say, for what I required, it was a perfect service
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
DEVIreg Smart Electric Programmable Thermostat - Polar White
A little fiddly to fit the wires, and my experience with a single stranded power feed cable was that it was difficult to secure.
Once I had found that to be the issue, I found a work around, connected up, and the floor was heating up.
The app is OK, the button is top left corner.
We really appreciate you taking the time to share your rating with us.
Trusted Customer
14 February 2025 08:35
Excellent
Thank you for the 5 star rating.