Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 90% | |
| 4 | 9% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
20 February 2025 18:57
'Excellent customer service'
William responded to all of my questions promptly and was helpful in arranging my shipment out of the country.
Gavin Cheal, Colchester
15 February 2025 17:10
'Credit to Underfloor Heating UK'
I ordered and the purchase was with me the next day. What more can I say, for what I required, it was a perfect service
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
DEVIreg Smart Electric Programmable Thermostat - Polar White
A little fiddly to fit the wires, and my experience with a single stranded power feed cable was that it was difficult to secure.
Once I had found that to be the issue, I found a work around, connected up, and the floor was heating up.
The app is OK, the button is top left corner.
We really appreciate you taking the time to share your rating with us.
Trusted Customer
14 February 2025 08:35
Excellent
Thank you for the 5 star rating.
Trusted Customer
13 February 2025 01:26
'First purchase'
Great price, quick and efficient service. Delivery prompt and great.
Have no hesitation in reco..ending this company and will definitely use them again.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Underfloor Heating UK. We look forward to serving you for many years to come!
Trusted Customer
6 February 2025 11:17
'Ultrafloor primer'
Very satisfied with delivery very quick
Thank you so much for your positive rating for your recent purchase from Underfloor Heating UK.
Trusted Customer
5 February 2025 20:56
'Excellent company to deal with'
Excellent company to deal with. Order arrived quickly with order confirmation and courier information emailed separately. Will be ordering again.
On behalf of all of us at Underfloor Heating UK, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Alan Baldwin
3 February 2025 15:29
'Replacementy'
replaced thermostat, does the job
Thank you so much for taking the time to leave us a 5-star review.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Trusted Customer
1 February 2025 22:29
Good service, kept me informed before item was delivered. Prompt delivery.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
DEVIreg Touch Thermostat - Pure White
Kept me informed of progress before delivery. Delivered very quickly.
Installed but not yet able to assess it.
Thanks so much for sharing your experience with us. We hope to see you again soon.
Dave Green, Birmingham
31 January 2025 07:50
'Just what I needed'
Excellent service
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Excellent company to deal with. Item ordered exactly what I needed
Fantastic to hear, thank you very much for the really great review.
Trusted Customer
31 January 2025 06:44
'Very good'
First class
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Great service quick delivery and the thermostat was spot on. The old one was toast as you can see
Thank you so much for your positive rating for your recent purchase from element Shop.