Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 89% | |
| 4 | 9% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Robert Wood
19 January 2025 21:39
Good product delivered quickly
Thank you so much for taking the time to leave us a 5-star review.
DEVIreg Touch Thermostat - Pure White
Geoffrey Ashcroft
17 January 2025 08:08
'Satisfied customer'
Knowledgeable agent and very good service.
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Underfloor Heating UK.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Knowledgeable agent, very quick delivery and thermostat easy to programme.
Fantastic to hear, thank you very much for the really great review.
Graham Stothard, Morpeth
17 January 2025 06:17
fast service, well priced
The team here at Underfloor Heating UK is thrilled to receive such a great rating, thank you.
Raychem Green Leaf Touch Screen Programmable Thermostat
easy website to navigate and fast delivery. Well done.
It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!
Trusted Customer
16 January 2025 20:03
'Replacement thermostats for my home'
Competitive price from Underfloor Heating compared with other suppliers.
Excellent service and free postage.
Easy to use website. If I need more thermostats in future I will go to the same supplier
It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
I have these thermostats fitted in my lodge so familiar with their use.
Competitive price from Underfloor Heating compared with other suppliers.
Excellent service and free postage.
Thank you for the great review! We can’t wait to have you back with Underfloor Heating UK.
.Arvind Bodane, Cumbernauld
13 January 2025 09:38
'Good service and product'
Very good service
Fantastic to hear, thank you very much for the really great review.
Raychem Green Leaf Touch Screen Programmable Thermostat
Good service and product, Came on time and worked well no problems
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Trusted Customer
10 January 2025 10:29
'Replacement Controller'
Very quick delivery at no extra cost.
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Underfloor Heating UK.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Delivered within 24 hours. Very clear instructions. Easy to fit because we were replacing an earlier model, which was 16 years old.
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Underfloor Heating UK.
Paul Berry
10 January 2025 07:42
'No fuss and speedy delivery'
Great service and fast delivery.
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
DEVIreg Smart Electric Programmable Thermostat - Polar White
Very prompt service and delivery. Had small issue which was resolved very quick and without issues. Unit replaced obsolete unit and was easy to install and setup.
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Underfloor Heating UK.
chris mills, Lewes
31 December 2024 10:58
'Great service. Easy to order and pay. Arrived next day. - Christmas Eve!'
Serve was great. I could ask no more. A truly refreshing experience that ought not to go uncommented.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
DEVIreg Touch Thermostat - Pure White
Arrived the next day (Christmas Eve!!) Very easy to order and payment no drama. The price was the best I found on line. A great service, thanks guys.
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
MJ, Ireland
30 December 2024 08:49
'Replacement underfloor controller'
No issues, helpful on the phone and delivered quickly.
Thank you for your positive feedback. We appreciate your business with us.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Arrived quickly and worked as described by the sales assistant on the phone.
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Underfloor Heating UK.
Trusted Customer
20 December 2024 08:13
'Review'
Problems with delivery but otherwise ok
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.