Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 90% | |
4 | 9% | |
3 | 1% | |
2 | 0% | |
1 | 1% |
Latest Underfloor Heating UK customer service reviews
Peter Garratt
7 December 2024 09:23
'Th232 controller . Excellent'
Very efficient. Delivered very promptly. Good communication .
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF

Excellent service and product. Easy replacement of floor controller. Very useful feature of added backlight. Dual floor or air or both temperature control.
William Hastings, Hamilton
5 December 2024 12:48
'Excellent service'
Absolutely fantastic only ordered the other day and it was delivered this morning and this product was very reasonable priced very happy and will definitely order again if needed.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF

I ordered this item a few days ago and it was delivered this morning i bought the item to replace the old one that’s worked for 18 years but stopped working this is the direct replacement for my old one and has a handy back light I’ve just fitted it and it’s heating the floor so fingers crossed it works and lasts another 18 years overall I’m very pleased with the service and would have no hesitation in purchasing items from these guys again 😊.
John Stalski
28 November 2024 23:44
exellent
Ultra-Tile ProFlex S2 Flexible Fibre Reinforced Grey Tile Adhesive

Brenda Regan, East Lothian
28 November 2024 07:32
'Great company to order from'
Underfloor heating is a great company to buy from. They keep you updated how your delivery is progressing and their website is easy to navigate. Very very competitive on prices I fact I was £15 pound cheaper going with them. This is my second time using them and I will be using them agin
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF

I have bought 2 of these thermostats for my under floor heating. So easy to use from setting the day and time to setting a heating schedule.you can easily control the temperature and the preset temperatures on the programmes themselves is ideal. Floor is still warm even on the economy setting
Trusted Customer
26 November 2024 07:58
'Quick and efficient vetry helpful'
easy and efficeint
gary sandham
18 November 2024 12:20
'Quick and efficient'
hassle free , quick and efficient service
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF

hassle free , quick delivery
Ian Smith, Rural cottage
17 November 2024 14:06
I have not had any service from Underfloor Heating yet, other than the supply of the Devi mats which was very quick.
Thank you for leaving a service review. We appreciate your comments.
Costas Joannides, Potters Bar
14 November 2024 18:08
Very good
Thank you for the 5 star rating.
DEVIreg Touch Thermostat - Pure White

Great service
Trusted Customer
14 November 2024 12:18
'On the ball'
Service was very good .
Thank you for your positive comments about our service.
S.Carter, South Derbyshire
5 November 2024 08:06
'Good service'
Good service and product arrive safe so all good ?
Thank you for your positive feedback. We appreciate your business with us.
DEVIreg Touch Thermostat - Pure White

Hi, was an easy transaction to buy it. Easy to swap out my old Devi 550 and replace with this newer version and it works effortlessly, simple to see and the touch screen is a lot better, I can make use of the heating now 😀
We're happy to hear the new DEVI Touch is working well as a replacement for your old DEVI 550. Thank you for sharing.