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Underfloor Heating UK - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (520 reviews)

Ratings based on data collected by third party reviewing platform.

5
89%
4
9%
3
1%
2
0%
1
1%

Latest Underfloor Heating UK customer service reviews

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Excellent

Simon Fey
8 October 2024 14:25

no problems

Fantastic to hear, thank you very much for the really great review.

no problems

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Excellent

Trusted Customer
6 October 2024 06:17

'Excellent online ordering experience.'

Superb service from Underfloor Heating - ordered online, seamless experience. Given it was an overseas (EU order), I anticipated some delays but actually my order was delivered earlier than anticipated by FedEx..

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Underfloor Heating.

Excellent

James Hiatt
5 October 2024 21:23

'Great service'

Good prices and painless purchasing and delivery process. Great service.

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Easy to install, liked the design and it was easy to set up using the comprehensive user manual supplied with the unit.

We appreciate you leaving a 5 star review on your new Aube TH232 thermostat. The team at elementShop is thrilled you’re happy with your recent purchase.

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Excellent

Trusted Customer
26 September 2024 07:25

Excellent service

Thank you for your positive feedback. We appreciate your business with us.

Excellent

Trusted Customer
23 September 2024 08:50

Great prompt service

We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.

Arrived next day after order. Installed and working a treat.

Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Underfloor Heating UK.

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Good

ian Graham, Isle of Harris
21 September 2024 18:51

Service was good.

Thank you so much for your positive rating for your recent purchase from Underfloor Heating UK.

Excellent

Trusted Customer
18 September 2024 14:01

'Pensioner viewpoint.'

Order for Controller arrived, and, so far is working.

Thank you so much for your positive rating for your recent purchase from Heater Shop.

Fitted, and so far working ok.

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.

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Excellent

Trusted Customer
8 September 2024 21:44

'Devi mat'

Well priced and delivered next day free. What more could you want

We're happy to see that you had a 5-Star experience with Underfloor Heating UK. Thanks for sharing.

Excellent

Miroslava Nikolova
23 August 2024 22:19

Thanks

Fantastic to hear, thank you very much for the really great review.

Excellent

JOHN WHITELAW, Edinburgh
5 July 2024 08:13

Ordered this product lunchtime and it arrived next morning cannot ask for better service.

We are incredibly grateful that you took the time out to leave us a 5-Star review.

I ordered this to replace older model which was faulty. Ordered lunchtimre and it was delivered next morning.cannot ask for better service.

Thank you for leaving a great review on our products and quick delivery service.

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