Underfloor Heating UK - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.999% Positive (501 reviews)

Ratings based on data collected by third party reviewing platform.

5		89%
4		9%
3		0%
2		0%
1		1%

Latest Underfloor Heating UK customer service reviews

Excellent

Trusted Customer
14 July 2023 07:04

'Great service'

Good price ,easy to order with very prompt delivery

We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.

DEVIreg Touch Thermostat - Pure White

bought with mat ,great service and a good product

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DEVIcomfort 100w/m2 DTIR-100 0.5m2 50W Underfloor Heating Mat

good service exactly what was wanted with great delivery

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Excellent

Trusted Customer
14 June 2023 12:10

'Helpful company'

Helpful on the phone, and very fast delivery after ordering

We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.

10mm XPS Premium Insulation Board (10m² Kit)

Good product all you need to install

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Good

Trusted Customer
24 May 2023 07:50

Fast order response, but packaging could be better.

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Excellent

Trusted Customer
26 April 2023 07:24

'Fantastic service and super swift delivery as promised!'

The service provided by underfloor was great! The prices offered for their products are very competitive and the delivery of goods arrived promptly the following day.

On behalf of all of us at Underfloor Heating UK, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

Ultra-Tile ProFlex S1 SP Rapid Set Flexible Tile Adhesive (White)

Great product, easy to work with and provided exactly what was needed for the job

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Excellent

Trusted Customer
22 April 2023 09:53

'Ridiculously good service.'

Ridiculously good service. Arrived the next morning.

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

DEVIcomfort 150W/m² DTIR-150 5.0m² 750W Underfloor Heating Mat

amazing service and product

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Excellent

Trusted Customer
15 April 2023 14:21

'Reliable.'

Good price & very good service.

We are incredibly grateful that you took the time out to leave us a 5-Star review.

UltraTile Storm Grey Propave Grout External Tiling Grout

Fairly easy to use but do need to get the grout down & finished in good time.
It will not keep once seal broken on the bag inside the bucket.

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Excellent

Trusted Customer
21 March 2023 11:43

Very prompt service

Thank you for the positive feedback.

Excellent

peter grimwood, Nottingham
8 March 2023 19:01

'Excellent service'

Found them online, they had good reviews, they had what I was looking for at a really good price. Next day delivery was spot on, which meant my breakdown was back up and running in less than 48 hours. Couldn’t ask for anything better.

We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.