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Underfloor Heating UK - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (520 reviews)

Ratings based on data collected by third party reviewing platform.

5
89%
4
9%
3
1%
2
0%
1
1%

Latest Underfloor Heating UK customer service reviews

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Page 34 of 52
Excellent

Chung Pham
31 December 2016 14:45

'Excellent service by Underfloor Heating UK'

Great service, very helpful and very friendly. Highly recommend

Thank you for your fantastic recommendation and review.

Great product, looks good and very easy to install and set up.

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Excellent

Mark Reeder
31 December 2016 12:15

'Great service'

The thermostat I ordered had sold out two days before, so I had a phone call to offer me a replacement upgrade at a reduced price, fantastic service, many thanks to your professional team.

I am glad that we were able to offer you an upgraded replacement that you are so pleased with. Thank you for taking the time to give your feedback.

Great upgrade for the old 550 unit, so easy to set up and use.

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Good

Chris Ward
31 December 2016 10:50

'DEVIREG touch replacement for DEVIREG 550'

Excellent service from Underfloor Heating UK.
Ordered and paid for DEVIREG touch controller around 1.30pm it arrived by 10.30am the next day.
Controller was easy to install and set up and seems to be working fine, only had it for a few days so can't really comment on longevity hence 4 stars only

That is great, thank you for your review.

Only installed for a few days so can't really comment on long-term use but installation and set up was pretty easy

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Excellent

Trusted Customer
31 December 2016 07:47

'Great service, I enquired about a piece of equipment that seemed to be obso...'

Great service, I enquired about a piece of equipment that seemed to be obsolete so they advised me on the replacement model and dispatched at very agreeable terms

We appreciate you taking the time to review us as excellent, thank you.

Works perfectly, great improvement on the outgoing system

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Excellent

paul draper
24 December 2016 07:09

'Excellent service by Underfloor Heating UK'

good choice good service easy ordering

Thank you for taking the time to review us as excellent.

Excellent

John Bleazard
23 December 2016 11:45

'Excellent service.'

Excellent service, thank you!

Thank you for your review and for the 5 star rating.

Installed and working well.

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Excellent

David Thomson
20 December 2016 10:09

'The advice on the upgrade from the previous Devireg was good. The items arr...'

The advice on the upgrade from the previous Devireg was good.
The items arrived swiftly.
All 3 have been installed and work fine.

Thank you for your great review and your comments regarding our customer service.

No more to add from that above.

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Excellent

Alberto Castellon
14 December 2016 23:29

'Excellent service by Underfloor Heating UK'

easy to deal with

Thank you very much for your fantastic review, we appreciate it greatly.

Excellent

Trusted Customer
13 December 2016 09:25

'Excellent service by Underfloor Heating UK'

Part arrived on time and did the job!

Thank you very much for taking the time to review us as excellent.

Excellent

Adam Jefferson, Camberley
6 December 2016 14:57

'Excellent service'

Great advice with good product recommendations and discount - goods delivered the next day. Excellent service!

That is really great to hear, thank you very much for your valued feedback.

Some issues in setup but looks good so far.

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