Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 89% | |
| 4 | 9% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
6 December 2016 10:59
'Helpful and not pushy to make a sale - gave me the info I needed to decide'
Really helpful and took time to explain the product features are how it could relate to what I needed
DEVIreg Touch Thermostat - Pure White
David Farrell, Clonmel. Co. Tipperary. Ireland
6 December 2016 10:38
'Great service and delivered as promised. Very professional when dealing wit...'
Great service and delivered as promised. Very professional when dealing with the staff.
John
5 December 2016 08:45
'Excellent service by Underfloor Heating UK'
quick turnaround of quotes and deliveries
EILEEN MARSHALL
4 December 2016 12:30
'Excellent service by Underfloor Heating UK'
Arrived as promised
G nutting
4 December 2016 12:20
'Excellent service first class knowledge of product and answers to any queri...'
excellent service first class knowledge of product and answers to any queries i had with set up many thanks to your staff
Trusted Customer
27 November 2016 09:27
'Fast next day delivery, good range.'
Fast next day delivery, good range.
Many thank for your feedback and rating us as excellent.
Tracey Morgan
Customer Service Manager
1.5sqm DEVImat Kit For Timber Base Floors
Single Sided Utility Duct Tape (50m)
DEVIcomfort 100W/m² DTIR-100 1.5m² 150W Underfloor Heating Mat
Superspray Adhesive for Matting (500ml)
DEVIreg Touch Thermostat - Pure White
Trusted Customer
26 November 2016 07:32
'I have ordered around 12 heat mats from you, I ordered one mate the wrong size…'
I have ordered around 12 heat mats from you, I ordered one mate the wrong size because something changed in the room but you changed it for me very quickly with no fuss
Thank you
You are very welcome. We pride ourselves on our customer service excellence and are very pleased that we were able to help you so efficiently.
Tracey Morgan
Customer Service Manager
4.0sqm DEVImat Kit For Timber Base Floors
Easy to lay easy to use
DEVIcomfort 100w/m² DTIR-100 4.0m² 400W Underfloor Heating Mat
Single Sided Utility Duct Tape (50m)
It's tape
Superspray Adhesive for Matting (500ml)
Dose the job
DEVIreg Touch Thermostat - Pure White
Easy to set up and use
Trusted Customer
23 November 2016 12:43
'Service very good and delivery was quick'
Service very good and delivery was quick
Thank you for your review and for rating our service as excellent.
Tracey Morgan
Customer Service Manager
Trusted Customer
16 November 2016 15:24
'Quick response and good prices'
Quick response and good prices
Thank you for your feedback, we appreciate it greatly.
Tracey Morgan
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
More complicated than the Devireg 550 it replaced but OK to use in practice
Trusted Customer
15 November 2016 09:33
'Extremely quick service. Very helpful staff in guiding me to replacement thermostat as my old…'
Extremely quick service. Very helpful staff in guiding me to replacement thermostat as my old one was no longer produced
That's fantastic, I am glad that we were able to help you find the perfect replacement.
Tracey Morgan
Customer Service Manager
DEVIreg 130 Floor Sensing Manual Thermostat
Did the job perfectly