Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 89% | |
| 4 | 9% | |
| 3 | 0% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
19 September 2016 19:07
'Fantastic customer service'
Fantastic customer service
Our customer service is very important to us and we pride ourselves on this, so thank you for your feedback.
Tracey Morgan
Customer Service Manager
DEVI Spare Floor Sensor/Probe Cable 3m
Fantastic customer service
Trusted Customer
17 September 2016 14:43
'Very quick delivery as always'
Very quick delivery as always
Thank you very much for your great feedback. Our FREE next day delivery is very popular- allowing our customers to get our products fast.
Tracey Morgan
Customer Service Manager
DEVIcomfort 150W/m² DTIR-150 3.5m² 525W Underfloor Heating Mat
Trusted Customer
12 September 2016 08:34
'Very helpful'
Very helpful
Thank you very much for your kind words, we appreciate you taking the time to review us.
Tracey Morgan
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Very helpful
Trusted Customer
29 August 2016 11:46
'Excellent Service'
Excellent Service
Fantastic, thank you for your review.
Tracey Morgan
Customer Service Manager
DEVI Spare Floor Sensor/Probe Cable 3m
Does the job
Trusted Customer
22 August 2016 09:16
'Arrived as email confirmed'
arrived as email confirmed
Thank you very much for your review.
The DEVIreg Touch is a fantastic Programmable Thermostat and is a great purchase.
Tracey Morgan
Customer Service Manager
Trusted Customer
21 August 2016 09:23
'Very rapid service. Item delivered as described. Helpline useful.'
Very rapid service. Item delivered as described. Helpline useful.
Thank you for your review. The DEVIreg Touch is a fantastic replacement thermostat.
Tracey Morgan
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Not quite "straight replacement" as back plate needs replacing and wires in different order. The manufacturers insinuate it's a straight swop i.e. Swop front unit only. Still straightforward. Much better unit than previous.
Trusted Customer
20 August 2016 08:24
'Rapid supply and good prices'
Rapid supply and good prices
Thank you very much for your fantastic review of the DEVI Touch Programmable Thermostat.
Tracey Morgan
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Trusted Customer
3 August 2016 16:29
'Great service and advice, Thanks.'
Great service and advice, Thanks.
That's fantastic, the Harmoni 50 is a really great thermostat and a perfect replacement, thank you for your feedback.
Tracey Morgan
Customer Service Manager
Harmoni 50 Touchscreen Programmable Thermostat
Direct replacement for the Devireg550 and easier to programme.
Trusted Customer
25 July 2016 17:39
'Very good service'
very good service
Thank you very much for taking the time to review us.
Tracey Morgan
Customer Service Manager
Single Sided Utility Duct Tape (50m)
Superspray Adhesive for Matting (500ml)
Trusted Customer
11 July 2016 10:38
'Excellent service, have used this company before. I had a enquiry about my product, the…'
Excellent service, have used this company before. I had a enquiry about my product, the rang me back straight away and sorted the programming issue over the phone.
That's really great to hear - I'm glad that we continue to exceed your expectations.
Customer Service Manager
7.0sqm DEVImat Kit For Timber Base Floors