Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 89% | |
| 4 | 9% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
13 November 2016 11:18
'Fantastic service - needed urgently as proposed buyer of property visiting to check out the…'
Fantastic service - needed urgently as proposed buyer of property visiting to check out the heating and at last minute one thermostat was not working - ordered one day delivered next day within 29 seconds of the time scheduled to arrive. Buyer viewed and was pleased to see all the heating working phew!! Don't get service like that these days. Well done!!!
That's fantastic to hear, we are really pleased that we were able to help you so much.
Tracey Morgan
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Trusted Customer
11 November 2016 12:12
'First rate service!'
First rate service!
Thank you very much for taking the time to review us as excellent, we appreciate all of our feedback.
Tracey Morgan
Customer Service Manager
DEVIreg 130 Floor Sensing Manual Thermostat
How refreshing to be able to get the same product used several years ago.
Trusted Customer
7 November 2016 07:46
'Service was excellent, staff handling my query very knowledgeable and helpful'
Service was excellent, staff handling my query very knowledgeable and helpful
Thank you very much for your fantastic review.
The DEVIreg Touch programmable thermostat is a really great upgrade to the 550.
Tracey Morgan
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Simple, easy to use, assive improvement on the 550
Trusted Customer
4 November 2016 07:44
'Fantastic service, great support, pleasure to deal with.'
Fantastic service, great support, pleasure to deal with.
Thank you very much for your great feedback, it is very much appreciated.
Tracey Morgan
Customer Service Manager
Heatmiser UH4 4 Zone Wiring Centre v1
Trusted Customer
29 October 2016 09:10
'Web site phone number service a bit misleading.'
Web site phone number service a bit misleading.
Thank you for taking the time to review us.
Tracey Morgan
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Much better than 550 model
Trusted Customer
29 October 2016 07:11
'Quick efficient service'
Quick efficient service
Thank you for taking the time to review us.
Tracey Morgan
Customer Service Manager
DEVIreg Touch Programmable Thermostat (Pure Black)
Easy to install and use
Trusted Customer
28 October 2016 16:20
'Really good company to deal with on line and at the trade counter in Ipswitch…'
Really good company to deal with on line and at the trade counter in Ipswitch . Cannot fault would defferently use again
Thank you very much for your review and look forward to seeing you again.
Tracey Morgan
Customer Service Manager
Trusted Customer
25 October 2016 12:28
'Helpful and friendly as always'
Helpful and friendly as always
That's very kind of you.
Thank you very much for reviewing us as excellent.
Tracey Morgan
Customer Service Manager
6mm Premium Thermal Substrate Insulation Board PCS Delta Board 1200mm x 600mm
DEVIcomfort 150W/m² DTIR-150 1.0m² 150W Underfloor Heating Mat
Always use Devi, better quality than alternatives and quicker to install.
Trusted Customer
25 October 2016 07:21
'Great service and rapid delivery'
Great service and rapid delivery
Thank you for your feedback. The DEVIreg is a fantastic thermostat and a great upgrade.
Tracey Morgan
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Thank you for recommending the upgraded replacement thermostat.
Trusted Customer
23 October 2016 21:53
'Helpful communications when I phoned for information. Offered assistance over the phone with any setup…'
Helpful communications when I phoned for information. Offered assistance over the phone with any setup problems. In the event this was not needed. Goods arrived promptly and well packaged. I would purchase from this company again. Thank you.
Many thanks for your review.
I am glad that we were able to offer you such good service as we value all of our customers and strive to provide the best customers service that we can.
The DEVIreg Touch programmable thermostat is fantastic and great looking thermostat, and the perfect upgrade or replacement for the 550.
Tracey Morgan
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
A good upgrade from the Devireg 550. Easy to install and setup. Seems to be working fine. Looks smart too!