Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 89% | |
| 4 | 9% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
23 October 2015 08:53
'Good service'
Good service
Thank you for your positive comments.
Hannah Boother
Customer Service Manager
DEVI Spare Floor Sensor/Probe Cable 3m
Good product,good price
Trusted Customer
22 October 2015 11:21
'Excellent service and delivery times. Much better price than other similar websites'
Excellent service and delivery times. Much better price than other similar websites
We appreciate you taking the time to review us and our products. If you require any future assistance please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
DEVIreg 130 Floor Sensing Manual Thermostat
Was a straight replacement for the original product
Trusted Customer
9 October 2015 08:28
'Very prompt service and helpful staff'
Very prompt service and helpful staff
Thank you for your kind review, we appreciate it very much.
Hannah Boother
Customer Service Manager
Trusted Customer
4 October 2015 17:49
'Delivered as advertised, good price'
Delivered as advertised, good price
Thank you for your positive feedback, it is very much appreciated.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Trusted Customer
27 September 2015 07:38
'I am living in Ireland & I ordered a part , I received the part within…'
I am living in Ireland & I ordered a part , I received the part within 2 days, as promised ,and got a text message telling me the time it would be delivered to my home. Excellent service .
Thank you for taking the time to leave your feedback. We are very pleased to hear that you are happy with our service and your new DEVIreg 550 thermostat. Please don't hesitate to contact us if you require any further assistance.
Hannah Boother
Customer Service Manager
DEVIreg 550 Programmable Thermostat (White)
Trusted Customer
21 September 2015 09:07
'Clear website with simple ordering process. Speedy packing and delivery notifications. Polite follow up call…'
Clear website with simple ordering process. Speedy packing and delivery notifications. Polite follow up call to ensure all OK.
Thank you very much for your great feedback. We appreciate you taking the time to review us.
Customer Service Manager
Trusted Customer
20 September 2015 16:54
'Fantastic service and delivered bang on time'
Fantastic service and delivered bang on time
That's really great to hear, thank you for taking the time to write such fantastic comments.
Customer Service Manager
DEVIreg Touch Programmable Thermostat (Pure Black)
Really good and simple to use
DEVIcomfort 100W/m² DTIR-100 1.5m² 150W Underfloor Heating Mat
Very good product
Trusted Customer
18 September 2015 02:29
'Good'
good
Thank you for rating us as excellent, your review is very much appreciated.
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Superspray Adhesive for Matting (500ml)
Single Sided Utility Duct Tape (50m)
DEVIcomfort 150W/m² DTIR-150 7.0m² 1050W Underfloor Heating Mat
7.0sqm DEVImat Kit For Concrete Base Floors
Trusted Customer
14 September 2015 08:15
'All very good, works extremely well'
All very good, works extremely well
We are pleased that you are happy with your new underfloor heating. If you need any future assistance please contact us on 01473 559087.
Hannah Boother
Customer Service Manager
3.0sqm DEVImat Kit For Concrete Base Floors
DEVIreg Touch Thermostat - Pure White
Superspray Adhesive for Matting (500ml)
Single Sided Utility Duct Tape (50m)
DEVIcomfort 150W/m² DTIR-150 3.0m² 450W Underfloor Heating Mat
Trusted Customer
11 September 2015 00:22
'Yes a very good and prompt service'
Yes a very good and prompt service
Thank you for writing your review.
If you require any help or assistance in the future, please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
DEVI Spare Floor Sensor/Probe Cable 3m
Exactly what I ordered