Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 89% | |
| 4 | 9% | |
| 3 | 0% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Jaime
21 March 2021 16:08
'Helpful and fast'
Helpful advice to make sure I bought the right item to fix my UFH. Good price and prompt delivery.
Thank you for the positive review. We are glad to hear our customer service team were able to help you in finding the right product.
Trevor, South Cambridgeshire
21 March 2021 07:11
'Good website, quick delivery. Woul use again'
Good product range, item delivered quickly at the date stated.
Thank you for your kind words about our services.
DEVIreg Touch Thermostat - Pure White
Drop in replacement for Devore 550. Slightly different terminal arrangement. Better user configuration and easily programmed
Dave Miller, Sunbury-on-thames
9 March 2021 06:21
'Good service'
Used for an online purchase, correct part arrived next day
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Correct aprt, works as described
Richard Ferriday, Worcestershire
15 February 2021 09:10
'Good service'
Good products at competitive prices with prompt delivery. Can’t fault it.
Danfoss Thermostat - ECtemp Plus, Floor Heating, Room Thermostat
Easy to install with comprehensive programming options. Very simple to override if the weather turns cold. A bit fiddly to setup - you need to have the manual at hand - but once configured works well. Looks neat too.
Trusted Customer
8 February 2021 16:40
'First class service'
The handling of my initial query was handled promptly and accurately and my subsequent order of a new controller dispatched swiftly.
DEVIreg Touch Thermostat - Pure White
Perfect replacement for my old controller which had died.
Ron, North Yorkshire
3 February 2021 10:21
'Su in every way...'
Product excellent and as described. Arrived in timely manner and well packaged.
I needed some technical support and sent an early email. Very shortly later I received a call from (Carl?) who was very polite and dealt with the issue without fuss.
DEVIreg Touch Thermostat - Pure White
Good product and delivered on time. Well packaged. I needed some technical help and sent an email. Within minutes I received a call from Carl? Who sorted issue out without any fuss.
Trusted Customer
27 January 2021 09:18
'Great product delivered quickly'
great product delivered quickly
10mm XPS Premium Insulation Board 1200mm x 600mm
great product delivered quickly
Trusted Customer
23 January 2021 08:35
The goods arrived very quickly and work perfectly in extremely happy
DEVIreg Smart Electric Programmable Thermostat - Polar White
Great style and easy to use from your phone
Trusted Customer
18 January 2021 08:05
Fast and efficient service
Ian Jordan
6 January 2021 23:45
'Awesome customer service. (Thanks!)'
Very good customer service. I bought a heating controller that I could not get to work, so contacted the team and was led through a returns procedure very smoothly and easily.
I was very happy with free postage offered with my order and even more so with free return of the duff unit. I thought this was very generous and I'm more than happy to recommend them and return for repeat orders.
Thank you very much for your really fantastic review of our customer services. The feedback is brilliant to hear.
Aube TH131 Floor Sensing Manual Thermostat
I'm sure it's fine, but mine was DOA, hence a neutral review as I didn't actually get to use it.