Underfloor Heating UK - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.998% Positive (520 reviews)

Ratings based on data collected by third party reviewing platform.

5		89%
4		9%
3		1%
2		0%
1		1%

Latest Underfloor Heating UK customer service reviews

Good

Noel OKelly
20 September 2021 09:04

'Good Supplier'

All good except they charged UK VAT on an export to Ireland. This meant I had to pay VAT in both places.

Thank you for submitting a great 4 star review.
Please contact us regarding the VAT and we can resolve this for you.

Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF

Once fitted in line with recommendations from very good technical support, all works perfectly.

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Excellent

Trusted Customer
15 September 2021 14:29

'Next day delivery andgood price.'

Very good service

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Excellent

Alex Uncles
24 August 2021 09:00

'Good service'

Answered my query quickly, then delivered next day!

Thank you for completing a review. We really appreciate your positive feedback.

Excellent

Trusted Customer
13 August 2021 08:36

FAST SERVICE, THANKS

You are welcome. Thanks for your kind words about our products and services.

Excellent

Trusted Customer
9 August 2021 10:40

'Excellent service'

My order was processed promptly and delivered 2 days later. An email trail kept me informed of progress . This was my first time using this business and I’m happy to say I will buy from them again.

Thank you very much for the detailed review. We are extremely glad you are happy with your choice and purchase. Thank you for taking the time to complete this amazing review.

10mm XPS Premium Insulation Board 1200mm x 600mm

This product is new to me and bought for lining an airing cupboard , to insulate and tidy up the walls. The board is nicely made with crisp edging and rounded corners, is slightly flexible and has a firm surface finish to an obvious porous material.
I’m pleased with my choice.

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Excellent

Trusted Customer
4 August 2021 07:27

'Great price, prompt delivery'

Great price, prompt delivery...

Thank you for this great review. We are glad you are happy with this product and our services.

Ultra-Tile ProFlex S1 SP Rapid Set Flexible Grey Tile Adhesive

Very easy to use, knocks up well and good grab

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Excellent

Trusted Customer
23 July 2021 07:45

'Great company to deal with'

Excellent service ….. from ordering to delivering !!

Thanks for your great review on our products and services. We are glad you are happy with your new thermostat.

Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF

Excellent controller and easy to use

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Excellent

David Roberts
22 May 2021 08:40

'Excellent company you can feel confident to use'

Self levelling compound excellent material, when I spoke to somebody some time ago I had clear advice on what to do, I had free delivery which made the product very affordable, thank you very much.

Thank you for the positive review. We are glad to hear our customer service team was able to help you in finding the right product.