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Underfloor Heating UK - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (520 reviews)

Ratings based on data collected by third party reviewing platform.

5
89%
4
9%
3
1%
2
0%
1
1%

Latest Underfloor Heating UK customer service reviews

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Page 20 of 52
Excellent

TWO LTD
9 November 2018 09:10

Fantastic Service, Quick Delivery. Will use Underfloor Heating UK for all of our underfloor heating projects

Thank you very much for your really great review.

I will pass on your positive comments to our sales, technical and administration team and look forward to hearing from you again.

Excellent Product, Fantastic Value for Maoney

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Excellent Product, Just What We Wanted

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Excellent Product. Fits Our Requirement Perfectly

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Excellent

Gary Stockwell
7 November 2018 17:24

'Very good experience with web site and delivery.'

Delivery very quick and efficient.

That is really fantastic to hear, thank you very much for the great feedback of our website and delivery service.

Good product. Better than old model thermostat.

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Good

Robert Greive
27 October 2018 08:02

The service was prompt and quick

It has the capability to monitor your heating needs

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Good

Peter Tribe, Bradford on Avon
21 October 2018 11:31

'Underfloor Htg UK GOOD; DEVI Reg Touch instructions useless'

Underfloor did extremely well, delivery next day, and they were very helpful when I needed to query the instructions for setting up the DEVIreg Touch underfloor heating timer.
I would not agree with all the statement that this timer is easy to set up.

Many thanks for your comments.

I am very sorry to hear that you did not find the Devi Touch easy to operate. Devi do offer a portal programmer which when completed allows you to add a simple 5/6 digit code which pre-programs your Devi touch unit for you making the process a lot easier.
I certainly hope that this helps.

If we can be of further assistance please do not hesitate to contact us.

Excellent

Oksana Romanovska
21 October 2018 06:35

excellent

Thank you for the 5 star service rating.

happy about everything , will recommended

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easy to control, nice look

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Excellent

Trusted Customer
15 October 2018 16:34

Very good and would definitely recommend.

That is fantastic to hear, thank you very much for the recommendation.

Cannot comment at the moment about the Thermostat being fitted next week.

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Excellent

Errol Francis
14 October 2018 18:58

Have used these guys twice now. Very responsive. Next day delivery. Efficient and friendly service.

Thank you very much for the great service review.

We do our very best to ensure that we provide excellent customer service for all of our customers.

One stop shop. o qualms. Very quick and easy to deal with.

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Excellent

Richard Smith, Cheshire
10 October 2018 15:13

'First Class !!!!'

Great service - very knowledgeable staff on the helpline - advised of exactly which item was compatible as a replacement for an obsolete stat, and prices are very competitive too. Also delivery was perfect as arranged. All in all excellent, and will definitely use again.

Excellent item as recommended by Underfloor Heating as direct replacement for existing obsolete unit (DeviReg550)

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Great product at a great price!

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Excellent

Claire Flynn
10 October 2018 07:52

'Excellent see'

Advised on order, part was obsolete but recommended alternative which works perfectly and arrived promptly

Excellent though requires a bit of patience to set!

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Excellent

Imad Fathallah
9 October 2018 08:36

Helpful and professional