Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 89% | |
| 4 | 9% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Paul Bentley
29 September 2018 08:35
'Good Service'
Good price and speedy delivery.
DEVIreg Touch Thermostat - Pure White
Very easy to install, commission and operate
Trusted Customer
24 September 2018 22:20
'Excellent service'
Excellent service quick and easy. Stock the best products at the best price will definitely order future products from them .Highly recommend them
DEVImat 200W/m² DTIF-200 6.10m² 1220W Underfloor Heating Mat
The best mat on the market.
DEVIreg Smart Electric Programmable Thermostat - Polar White
Versatile options Excellent
DEVImat 200w/m² DTIF-200 6.10m² 1210w Underfloor Heating Kit + DEVIreg Smart Thermostat (Polar White)
The best underfloor electric heating mat on the market with a 20 yr guarantee.
Trusted Customer
16 September 2018 07:09
'Very helpful staff'
I was given lots of helpful advice on the phone. The item was dispatched and arrived promptly. A very positive experience.
This is fantastic to hear, thank you very much for your positive feedback.
DEVIreg Touch Thermostat - Pure White
Great product - easier to use and programme than the 550.
Trusted Customer
8 September 2018 07:59
'Fantastic service and competitive prices'
The company could not have been more helpful. They offer guaranteed next day delivery but for personal reasons I needed a delayed delivery. The item arrived as requested via DPD the best courier company. Many thanks Underfloor Heating.
You are very welcome, thank you for the great review.
DEVIreg Touch Thermostat - Pure White
I am trying this new controller for my heating. So far it is much more simple to program and use. It also looks really good, showing the room temperature.
Raymond F York
6 September 2018 09:29
Professional, efficient service, understood my requirements and fully explained the product.
Brilliant, thank you for the great service review.
DEVIreg Touch Thermostat - Pure White
Easy to install and set up. Touch screen an excellent improvement.
Robert Dally
26 August 2018 07:55
'Fantastic Service.'
Fantastic, super fast dispatch and delivery, Perfect.
Thank you very much for your really great review, we appreciate your brilliant comments.
DEVIreg Touch Thermostat - Pure White
Item was dispatched same day and delivered the next. It doesn't get any better. It allowed us to get our underfloor heating back on and working the next day. Brilliant.
William Crawford
20 August 2018 12:54
First Class Service, Delivered On Time
Brilliant, thank you for the great feedback of of our service.
Trusted Customer
23 June 2018 19:51
'Efficient Service with helpful advice'
Excellent technical support information and I did not have to wait long on the phone to speak to an adviser
Fantastic to hear, thank you for the great feedback.
Martin Breen, Dublin, Ireland
7 June 2018 11:33
'Fantastic product, fantastic people to deal with.'
My original query was answered very quickly and the follow up supply of goods was equally excellent. Great customer service.
Fantastic, thank you for the great review of our service.
DEVIcomfort 100W/m² DTIR-100 3.0m² 300W Underfloor Heating Kit
This product did the job it was intended for - easy to install and use.
DEVIcomfort 100W/m² DTIR-100 3.0m² 300W Underfloor Heating Mat
an easy choice for the floor i needed heated
Single Sided Utility Duct Tape (50m)
Simple, quick & easy to use -
DEVIreg Touch Thermostat - Pure White
A fantastic little piece of equipment - easy to install, easy to follow instructions.
Superspray Adhesive for Matting (500ml)
Quick, simple & easy to use - a great help to do the job
Bruce Shearman
24 May 2018 12:33
'Reducing installation information is not a good idea!'
Your service was quick and efficient. My concern was with the DEVI product information and installation information. I have previously fitted a DEVI mat however the installation information was minimal and no explanation given for the pack content. Fortunately I remembered most of the installation steps. The one that I didn't was answered by DEVI customer help. My point is that the product is good but the installation information is poor as is the online information. If DEVI ask you can feed back this information to them.
Regards
B.S.Shearman