Underfloor Heating UK - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.998% Positive (520 reviews)

Ratings based on data collected by third party reviewing platform.

5		89%
4		9%
3		1%
2		0%
1		1%

Latest Underfloor Heating UK customer service reviews

Excellent

Trusted Customer
17 September 2016 14:43

'Very quick delivery as always'

Very quick delivery as always

Thank you very much for your great feedback. Our FREE next day delivery is very popular- allowing our customers to get our products fast.

Tracey Morgan
Customer Service Manager

DEVIcomfort 150W/m² DTIR-150 3.5m² 525W Underfloor Heating Mat

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Excellent

Trusted Customer
12 September 2016 08:34

'Very helpful'

Very helpful

Thank you very much for your kind words, we appreciate you taking the time to review us.

Tracey Morgan
Customer Service Manager

DEVIreg Touch Thermostat - Pure White

Very helpful

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Excellent

Trusted Customer
29 August 2016 11:46

'Excellent Service'

Excellent Service

Fantastic, thank you for your review.

Tracey Morgan
Customer Service Manager

DEVI Spare Floor Sensor/Probe Cable 3m

Does the job

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Excellent

Trusted Customer
22 August 2016 09:16

'Arrived as email confirmed'

arrived as email confirmed

Thank you very much for your review.
The DEVIreg Touch is a fantastic Programmable Thermostat and is a great purchase.

Tracey Morgan
Customer Service Manager

Excellent

Trusted Customer
21 August 2016 09:23

'Very rapid service. Item delivered as described. Helpline useful.'

Very rapid service. Item delivered as described. Helpline useful.

Thank you for your review. The DEVIreg Touch is a fantastic replacement thermostat.

Tracey Morgan
Customer Service Manager

DEVIreg Touch Thermostat - Pure White

Not quite "straight replacement" as back plate needs replacing and wires in different order. The manufacturers insinuate it's a straight swop i.e. Swop front unit only. Still straightforward. Much better unit than previous.

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Excellent

Trusted Customer
20 August 2016 08:24

'Rapid supply and good prices'

Rapid supply and good prices

Thank you very much for your fantastic review of the DEVI Touch Programmable Thermostat.

Tracey Morgan
Customer Service Manager

DEVIreg Touch Thermostat - Pure White

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Excellent

Trusted Customer
3 August 2016 16:29

'Great service and advice, Thanks.'

Great service and advice, Thanks.

That's fantastic, the Harmoni 50 is a really great thermostat and a perfect replacement, thank you for your feedback.

Tracey Morgan
Customer Service Manager

Harmoni 50 Touchscreen Programmable Thermostat

Direct replacement for the Devireg550 and easier to programme.

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Good

Trusted Customer
25 July 2016 17:39

'Very good service'

very good service

Thank you very much for taking the time to review us.

Tracey Morgan
Customer Service Manager

Single Sided Utility Duct Tape (50m)

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Superspray Adhesive for Matting (500ml)

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Excellent

Trusted Customer
11 July 2016 10:38

'Excellent service, have used this company before. I had a enquiry about my product, the…'

Excellent service, have used this company before. I had a enquiry about my product, the rang me back straight away and sorted the programming issue over the phone.

That's really great to hear - I'm glad that we continue to exceed your expectations.

Customer Service Manager