Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 89% | |
| 4 | 9% | |
| 3 | 0% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
8 May 2016 19:13
'Good advice given over the phone on type of thermostat needed and quick next day…'
Good advice given over the phone on type of thermostat needed and quick next day delivery.
Thank you for taking the time to review the Harmoni 50 Touchscreen thermostat, it is a fantastic product.
Tracey Morgan
Customer Service Manager
Harmoni 50 Touchscreen Programmable Thermostat
Easy to install and set up.
Trusted Customer
6 May 2016 22:09
'Good prices and customer service.'
good prices and customer service.
Thank you for taking the time to leave such great feedback.
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Trusted Customer
3 May 2016 07:32
'Website didn't make it clear to me that thermostat came with floor sensor. I then…'
website didn't make it clear to me that thermostat came with floor sensor. I then had to return sensor for refund. Excellent service with prompt refund.
Thank you for taking the time to review the DEVI Touch Programmable thermostat.
Apologies for the confusion over the floor sensor, but I am glad that we were able to sort it out quickly and efficiently for you.
Customer Service Manager
Trusted Customer
17 April 2016 07:53
'Excellent speedy service.'
Excellent speedy service.
Thank you for your great review of the DEVI Twin Conductor repair kit, it is very much appreciated.
Customer Service Manager
DEVImat Twin Conductor Repair Kit
Simple to use.
Trusted Customer
11 April 2016 16:44
'Very good service. Fast and knowledgable.'
Very good service. Fast and knowledgable.
That's fantastic, thank you for reviewing us as excellent. The DEVIreg Touch Programmable Thermostat is a really great thermostat.
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Trusted Customer
4 April 2016 14:17
'Product arrived on time with no problems'
Product arrived on time with no problems
Thank you for taking the time to leave a review for the DEVIreg Touch Programmable Thermostat.
Customer Service Manager
Trusted Customer
4 April 2016 07:11
'Excellent under floor heating system.'
Excellent under floor heating system.
That's fantastic, thank you for your great review.
Customer Service Manager
1.5sqm DEVImat Kit For Timber Base Floors
The best System out there
Single Sided Utility Duct Tape (50m)
DEVIcomfort 100W/m² DTIR-100 1.5m² 150W Underfloor Heating Mat
DEVIreg Touch Thermostat - Pure White
Trusted Customer
29 March 2016 09:44
'Fast helpful and knowledgeable people'
Fast helpful and knowledgeable people
Thank you for reviewing us, and thank you for your great comments.
Hannah Boother
Customer Service Manager
DEVI Spare Floor Sensor/Probe Cable 3m
Trusted Customer
29 March 2016 09:14
'Always good next day delivery helpful staff. All round excellent !!!'
Always good next day delivery helpful staff. All round excellent !!!
Thank you very much for your kind words. We do genuinely try and offer a high level of customer service and it is very nice to read your great comments.
Hannah Boother
Customer Service Manager
Harmoni 50 Touchscreen Programmable Thermostat
Trusted Customer
22 March 2016 08:05
'Delivery was very fast.'
Delivery was very fast.
Fantastic!
Our free next day delivery is very popular.
Hannah Boother
Customer Service Manager