Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 89% | |
| 4 | 9% | |
| 3 | 0% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
15 February 2016 08:16
'Delivered early next day'
Delivered early next day
Thank you for your great feedback.
Hannah Boother
Customer Service Manager
DEVIreg 535 Programmable Thermostat (White)
Trusted Customer
9 February 2016 19:17
'Realy good service 10 out of 10'
realy good service 10 out of 10
Thank you for taking the time to review us, we appreciate it very much.
Hannah Boother
Customer Service Manager
DEVIreg 532 Floor & Air Sensing Manual Thermostat
fitted the product ,it now works great thank u
Trusted Customer
9 February 2016 10:11
'Service was excellent first part did not work but was replaced with out question thankyou'
service was excellent first part did not work but was replaced with out question thankyou
Thank you for your review.
I am glad that we were able to replace your item quickly. If you need any further assistance please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Trusted Customer
4 February 2016 10:22
'We had a problem and UH UK were able to help.'
We had a problem and UH UK were able to help.
I'm glad that we were able to help.
If you need any future help please do not hesitate to contact us.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Good
Trusted Customer
2 February 2016 09:24
'Great support from all departments in Sales, Technical and Administration. with help on choosing a…'
Great support from all departments in Sales, Technical and Administration. with help on choosing a product and how to wire it in. In a world of half-hearted suppliers who are just going through the motions, it's great to see a company that is pro-active in supporting its customers. Thanks.
Thank you very much for your great review. I will pass on your positive comments to our sales, technical and administration team.
If you require any further assistance, please give us a call on 01473 559087.
Hannah Boother
Customer Service Manager
Harmoni 50 Touchscreen Programmable Thermostat
Very good replacement for the Devireg 550 with a touch screen instead of a fiddly dial. Not cheap, but with a 5 year warranty it should last the course.
Trusted Customer
1 February 2016 08:43
'Arrived next day without any bothers.'
Arrived next day without any bothers.
Thank you for your review. The DEVIreg touch programmable thermostat really is an excellent thermostat and if you need any further assistance, please let us know.
Hannah Boother
Customer Service Manager
DEVIreg Touch Programmable Thermostat (Pure Black)
Excellent device!
Trusted Customer
30 January 2016 09:15
'Very quick and efficient service. Good advice on the phone'
Very quick and efficient service. Good advice on the phone
Thank you for your great review. I'm glad that we were able to advise you well. If you need any assistance in setting your new thermostat up in the future please give us a call on 01473 559087.
Hannah Boother
Customer Service Manager
Trusted Customer
30 January 2016 08:01
'First class prompt service'
First class prompt service
Thank you for leaving positive feedback. Our delivery service is often noted as prompt and efficient and I am glad that you were happy with this to.
Hannah Boother
Customer Service Manager
Trusted Customer
30 January 2016 07:45
'Very helpful, quick delivery.'
Very helpful, quick delivery.
Thank you for taking the time to review us, it is very much appreciated.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Trusted Customer
30 January 2016 07:13
'Very fast'
Very fast
Thank you for your great feedback.
Hannah Boother
Customer Service Manager
3.0sqm DEVImat Kit For Concrete Base Floors
Single Sided Utility Duct Tape (50m)
Superspray Adhesive for Matting (500ml)