Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 89% | |
| 4 | 9% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
21 March 2016 10:47
'Great service'
great service
Thank you very much for your feedback.
Our Customer Services are a great team, with customer satisfaction always being a priority.
Hannah Boother
Customer Service Manager
Aube TH131 Floor Sensing Manual Thermostat
Trusted Customer
20 March 2016 23:27
'Very fast delivery, good price, rang to check that I had received it and was…'
Very fast delivery, good price, rang to check that I had received it and was happy with product
Thank you very much for your kind words and great review.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Very easy to fit and to set up. Great
Trusted Customer
17 March 2016 14:01
'Very efficient service.'
Very efficient service.
Thank you for reviewing us, we appreciate your comments.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
The thermostat is working well, it took a few attempts to obtain the desired temperatures.
Trusted Customer
15 March 2016 09:37
'Next day delivery - excellent as ordered around 4pm.'
Next day delivery - excellent as ordered around 4pm.
Thank you for your feedback.
Our free next day delivery is very popular and fantastic for those who require their items quickly.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Looks good and modern. Easy set up and simple to use/program.
Trusted Customer
14 March 2016 12:48
'Excellent service and delivery very helpful'
Excellent service and delivery very helpful
Thank you for your review, we appreciate you taking the time to give us your feedback.
Hannah Boother
Customer Service Manager
ePanel Thermal Substrate Insulation Board 6mm
40mm Galvanised Washer & 25mm Screw (Pack of 50)
Trusted Customer
13 March 2016 11:20
'Very knowledgeable and helpful service'
Very knowledgeable and helpful service
Thank you for your great feedback on our service and product, we appreciate you taking the time to review us.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Good product easy to use
Trusted Customer
13 March 2016 10:34
'Fantastic arrived next day !'
Fantastic arrived next day !
That's really great, thank you for your feedback.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Easy to fit
Trusted Customer
12 March 2016 13:51
'I have used this company before & found them to be very reliable & reasonably priced'
I have used this company before & found them to be very reliable & reasonably priced
Thank you very much for taking the time to give us great feedback.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Easy to use programmer
Trusted Customer
12 March 2016 08:28
'Very professional service delivery within a couple of days generally very pleased'
very professional service delivery within a couple of days generally very pleased
Thank you very much for your great feedback.
The DEVIreg Touch is a fantastic thermostat and we are glad that you are so pleased with it.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
better than the old type easier to use for customer
Trusted Customer
11 March 2016 18:36
'Very helpful'
Very helpful
Thank you for your review.
If you need any assistance in setting up your DEVIreg 535, please do not hesitate to call us on 01473 559087.
Hannah Boother
Customer Service Manager
DEVIreg 535 Programmable Thermostat (White)
The instructions aren't that easy to follow