Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 89% | |
| 4 | 9% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
11 March 2016 08:49
'Excellent website, easy ordering system, very knowledgeable staff. Have since re-used them.'
Excellent website, easy ordering system, very knowledgeable staff. Have since re-used them.
Thank you very much for your fantastic review, we really do appreciate your comments.
Hannah Boother
Customer Service Manager
DEVImat 200w/m² DTIF-200 7.8m² 1565w Underfloor Heating Kit
Single Sided Utility Duct Tape (50m)
Superspray Adhesive for Matting (500ml)
DEVIreg Touch Thermostat - Pure White
DEVImat 200W/m² DTIF-200 7.80m² 1560W Underfloor Heating Mat
Wouldn't use any other.
Trusted Customer
7 March 2016 19:42
'Fast respond - everything happened as I was told it would'
Fast respond - everything happened as I was told it would
Thank you for your great comments, we appreciate it very much.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Quality product
Trusted Customer
7 March 2016 08:25
'Easy to order, and arrived promptly (which was good as it was the same week…'
Easy to order, and arrived promptly (which was good as it was the same week that my boiler had packed up, which was the coldest two weeks we had had!)
Thank you for your great feedback.
I'm glad that our free next day delivery was a significant help for you too.
Hannah Boother
Customer Service Manager
DEVIreg 130 Floor Sensing Manual Thermostat
An easy unit to fit and use
Trusted Customer
6 March 2016 22:53
'Found parts easy'
found parts easy
Thank you for your review.
The DEVIreg Touch programmable thermostat is a really great thermostat and I hope that the replacement exceeds your expectations.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
good but wanted a part that had been. discontinued wanted basis replacement not digical
Trusted Customer
29 February 2016 11:27
'The unit arrived exceptionally quickly, within 24 hours of my order.'
The unit arrived exceptionally quickly, within 24 hours of my order.
Thank you very much for your comments.
Our free next day delivery service is very popular!
Hannah Boother
Customer Service Manager
DEVI Spare Floor Sensor/Probe Cable 3m
It works fine.
Trusted Customer
28 February 2016 10:47
'Helpful staff, item arrived promptly.'
Helpful staff, item arrived promptly.
Thank you very much for reviewing us and your kind comments.
Hannah Boother
Customer Service Manager
Elements eStat763 7 Day Programmable Thermostat Switchable Sensing
Working well, easy to replace.
Trusted Customer
28 February 2016 09:59
'Good service thankyou'
good service thankyou
Thank you for your review.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Trusted Customer
22 February 2016 10:52
'Excellent service and delivery'
Excellent service and delivery
Thank you for your great comments, we appreciate it very much.
Hannah Boother
Customer Service Manager
DEVIreg Touch Programmable Thermostat (Pure Black)
Good
Trusted Customer
20 February 2016 09:54
'Very good service.'
Very good service.
Thank you very much for taking the time to review us.
Hannah Boother
Customer Service Manager
Trusted Customer
15 February 2016 08:16
'Delivered early next day'
Delivered early next day
Thank you for your great feedback.
Hannah Boother
Customer Service Manager
DEVIreg 535 Programmable Thermostat (White)