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Underfloor Heating UK - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (520 reviews)

Ratings based on data collected by third party reviewing platform.

5
89%
4
9%
3
1%
2
0%
1
1%

Latest Underfloor Heating UK customer service reviews

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Page 43 of 52
Excellent

Trusted Customer
9 February 2016 19:17

'Realy good service 10 out of 10'

realy good service 10 out of 10

Thank you for taking the time to review us, we appreciate it very much.

Hannah Boother
Customer Service Manager

fitted the product ,it now works great thank u

View product

Excellent

Trusted Customer
9 February 2016 10:11

'Service was excellent first part did not work but was replaced with out question thankyou'

service was excellent first part did not work but was replaced with out question thankyou

Thank you for your review.
I am glad that we were able to replace your item quickly. If you need any further assistance please do not hesitate to contact us.

Hannah Boother
Customer Service Manager

Good

Trusted Customer
4 February 2016 10:22

'We had a problem and UH UK were able to help.'

We had a problem and UH UK were able to help.

I'm glad that we were able to help.
If you need any future help please do not hesitate to contact us.

Hannah Boother
Customer Service Manager

Excellent

Trusted Customer
2 February 2016 09:24

'Great support from all departments in Sales, Technical and Administration. with help on choosing a…'

Great support from all departments in Sales, Technical and Administration. with help on choosing a product and how to wire it in. In a world of half-hearted suppliers who are just going through the motions, it's great to see a company that is pro-active in supporting its customers. Thanks.

Thank you very much for your great review. I will pass on your positive comments to our sales, technical and administration team.
If you require any further assistance, please give us a call on 01473 559087.

Hannah Boother
Customer Service Manager

Very good replacement for the Devireg 550 with a touch screen instead of a fiddly dial. Not cheap, but with a 5 year warranty it should last the course.

View product

Excellent

Trusted Customer
1 February 2016 08:43

'Arrived next day without any bothers.'

Arrived next day without any bothers.

Thank you for your review. The DEVIreg touch programmable thermostat really is an excellent thermostat and if you need any further assistance, please let us know.

Hannah Boother
Customer Service Manager

Excellent device!

View product

Excellent

Trusted Customer
30 January 2016 09:15

'Very quick and efficient service. Good advice on the phone'

Very quick and efficient service. Good advice on the phone

Thank you for your great review. I'm glad that we were able to advise you well. If you need any assistance in setting your new thermostat up in the future please give us a call on 01473 559087.

Hannah Boother
Customer Service Manager

Excellent

Trusted Customer
30 January 2016 08:01

'First class prompt service'

First class prompt service

Thank you for leaving positive feedback. Our delivery service is often noted as prompt and efficient and I am glad that you were happy with this to.

Hannah Boother
Customer Service Manager

Excellent

Trusted Customer
30 January 2016 07:45

'Very helpful, quick delivery.'

Very helpful, quick delivery.

Thank you for taking the time to review us, it is very much appreciated.

Hannah Boother
Customer Service Manager

Excellent

Trusted Customer
30 January 2016 07:13

'Very fast'

Very fast

Thank you for your great feedback.

Hannah Boother
Customer Service Manager

Excellent

Trusted Customer
29 January 2016 13:28

'Great efficient service'

Great efficient service

Thank you for your kind review. If your require any future advice or assistance please do not hesitate to contact us on 01473 559087.

Hannah Boother
Customer Service Manager