Underfloor Heating UK - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 89% | |
| 4 | 9% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Underfloor Heating UK customer service reviews
Trusted Customer
18 December 2015 18:40
'Very good customer service - efficient and helpful.'
Very good customer service - efficient and helpful.
Thank you for leaving us great feedback, we really appreciate this. If you need any further help please call us on 01473 559087.
Hannah Boother
Customer Service Manager
Trusted Customer
15 December 2015 13:14
'Good and quick service'
good and quick service
Thank you for your review. We are happy that you are pleased with your new DEVIreg touch programmable thermostat.
Please let us know if you need any help or advice in the future.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
great little device and touch screen as well and a good replacement for the old model
Trusted Customer
12 December 2015 10:31
'Great service as always.'
Great service as always.
Thank you for your positive comment. We aim to maintain our excellent service and customer care at all times.
Hannah Boother
Customer Service Manager
DEVIreg 130 Floor Sensing Manual Thermostat
A replacement for an existing stat
Trusted Customer
11 December 2015 09:03
'Made Phone contact ref the product. Staff where helpful and informative. Made me feel comfortable…'
Made Phone contact ref the product. Staff where helpful and informative. Made me feel comfortable buying the replacement thermostat controller and I saved £20. they even offered to talk me through the change over on the phone if I got stuck.
Thank you very much for taking the time to leave your review and your positive comments will be passed on.
Please do not hesitate to contact us if you need any help or advice in the future.
Hannah Boother
Customer Service Manager
Harmoni 50 Touchscreen Programmable Thermostat
great replacement for Devi 550 and easy to fit, even easier to set up would buy another from them in a heart beat
Trusted Customer
11 December 2015 08:31
'Great prices Great service Great staff ???'
Great prices Great service Great staff ???
Thank you for your positive feedback.
We will certainly pass on your comments, as such fantastic feedback is really lovely to hear.
Hannah Boother
Customer Service Manager
DEVIreg Touch Thermostat - Pure White
Trusted Customer
8 December 2015 10:31
'Prompt delivery at time agreed'
Prompt delivery at time agreed
Thank you for taking the time to write a review.
Our logistics team work really hard to ensure that all items go out correctly and on time.
Hannah Boother
Customer Service Manager
DEVIreg 130 Floor Sensing Manual Thermostat
Exactly what I ordered
Trusted Customer
5 December 2015 16:24
'Easy to order web site Reliable delivery'
Easy to order web site
Reliable delivery
Thank you for your positive feedback.
Our website is continuously changing, ensuring that we are as user friendly as can be.
Hannah Boother
Customer Service Manager
Trusted Customer
5 December 2015 09:35
'Excellent pricing and super fast delivery. What more could you possibly need?!'
Excellent pricing and super fast delivery. What more could you possibly need?!
We appreciate you taking the time to review our products and our service.
If you require any assistance in the future, please do not hesitate to contact us and we will endeavour to provide the same excellent service.
Hannah Boother
Customer Service Manager
DEVIcomfort 100w/m² DTIR-100 5.0m² 500W Underfloor Heating Mat
Warms the floor - super.
Trusted Customer
27 November 2015 12:50
'Good polite helpful service'
good polite helpful service
We appreciate your kind words.
If you need any assistance or advice in the future then please contact us again.
Hannah Boother
Customer Service Manager
DEVIreg 535 Programmable Thermostat (White)
Trusted Customer
26 November 2015 11:17
'Very prompt. Delivery earlier than expected'
Very prompt. Delivery earlier than expected
Thank you for your review. Please contact us if you have any questions or queries at all, or if you need any assistance in setting up your touchscreen thermostat.
Hannah Boother
Customer Service Manager
Harmoni 50 Touchscreen Programmable Thermostat
Just as expected